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Thomas Erickson, David N. Smith, Wendy A. Kellogg, Mark Laff, John T. Richards, Erin Bradner (1999)

Socially Translucent Systems: Social Proxies, Persistent Conversation, and the Design of “Babble"
CHI 1999 Conference proceedings:
ACM SIGCHI Conference on Human Factors in Computing Systems
pp. 72-79